7-1900-17012-2
STATE OF
OFFICE OF ADMINISTRATIVE
HEARINGS
FOR THE
DEPARTMENT OF LABOR AND INDUSTRY
REHABILITATION REVIEW PANEL
|
In the Matter of the QRC Intern Registration Renewal Denial for Lynette Trunnell, QRCI-#772 |
ORDER ON CROSS MOTIONS FOR SUMMARY DISPOSITION AND RECOMMENDATION |
This matter was presented to the Administrative Law Judge on stipulated facts, supplemented by affidavits filed on March 24, 2006. No evidentiary hearing was held.[1]
Rory H. Foley, Assistant Attorney General, Suite 900 445 Minnesota Street, St. Paul, MN 55101-2127, appeared on behalf of the Rehabilitation and Medical Affairs Unit of the Department of Labor and Industry (the Department).
Barbara R. Kueppers, Attorney at Law,
The record
closed on May 8, 2006.
STATEMENT OF THE ISSUES
Did the Department properly deny Ms. Trunnell’s application for QRC-intern registration renewal when she failed to obtain the required national certification within three years of her initial registration?
Based upon all of the proceedings herein, the Administrative Law Judge makes the following:
FINDINGS OF FACT
1.
The Petitioner
in this matter is the Rehabilitation Review Panel of the Department of Labor
and Industry.
2.
Respondent/Registrant
in this matter is Lynette Trunnell, whose home address is
3.
Ms. Trunnell’s
employer is Concentra Integrated Services, whose address is
4.
Ms. Trunnell is 55 years of age with a birth
date of October 23, 1950. Ms. Trunnell has been married 28 years and has two
adopted children, a son in the 10th grade
and a 22-year-old disabled daughter, who is confined to a wheelchair but who is
gainfully employed. Her daughter’s next goal is to live independently.
5.
Ms.
Trunnell received her LPN (licensed practical nursing) degree in June 1972 from
the Minneapolis Vocational School of Practical Nursing,
6.
Ms. Trunnell
started her career in 1972 as a staff nurse on a medical/surgical floor at
7.
In 1985, Ms. Trunnell moved to Equifax in
8.
During this period,
Ms. Trunnell had been taking her daughter to Shriner’s Hospital for Children
and started doing volunteer work there. In 1988, Shriner’s offered her
part-time employment as an RN Staff Nurse, which she accepted. She worked for Shriner’s
for two years and then went back to volunteer work there.
9.
In November
1993, Ms. Trunnell joined
10.
Ms. Trunnell’s
supervisors at
11.
On July 15,
2002, Ms. Trunnell joined Concentra as a full-time, salaried employee with the
objective of becoming a Qualified Rehabilitation Consultant (“QRC”). Amiette
Byrne agreed to be Ms. Trunnell’s QRC supervisor during Ms. Trunnell’s QRC
internship.[2]
12.
A. completed, signed, and notarized
application form;
B. copy of any pertinent license or
certification;
C. documentation supporting any applicable
experience requirements;
D. official transcripts of all pertinent
postsecondary education;
E. list of services and fees. This filing
shall not constitute an approval or disapproval of the services or fees;
F. the annual registration application fee of
$100; and
G. a plan of supervision as required by part 5220.1400,
subpart 3a.
13.
On July 12,
2002, Ms. Trunnell and Ms. Byrne submitted an Application for Approval and
Registration for Rehabilitation Consultant Intern (R-20). The acknowledgment form submitted with the
Application indicated that Ms. Trunnell would obtain a Certified Disability
Management Specialist (“CDMS”) certification, formerly known as the Board of
Rehabilitation Certification, within 3 years of her QRC-Intern registration.
She indicated that she would take the April 2005 exam as a Category 2
applicant. The CDMS certification, formerly known as the Board of
Rehabilitation Certification, is one of the three national certifications
recognized by the Department of Labor and Industry (“DOLl”) for registration as
a QRC upon completion of an internship.
14.
By letter dated
July 17, 2002, Jeanne Gehrman, a Rehabilitation Provider Registration
Specialist with DOLI, provisionally approved Ms. Trunnell’s application for QRC
Intern registration. Ms. Gehrman notified Trunnell that she had been assigned
QRC Intern registration number 772. Concentra Integrated Services, QRC Firm
number 5079, was registered as Ms. Trunnell’s employer.
15.
The July 17,
2002 approval letter stated, “Your internship will be completed on June 30,
2005, if you obtain the certification required by Minn. Rules Pt. 5220.1400. If
you obtain certification within a one-year period, your internship may be
completed on June 30, 2003.” The letter
further stated, “Your registration will expire June 30, 2003. Registration is an annual requirement. To renew your registration, you will be
required to submit documentation of 20 contact hours of continuing education,
the $100.00 annual registration fee and a registration renewal request 60 days
prior to that date. There are no
continuing education requirements if the QRC or QRC/Intern has the
certification required by Minn. Rules Pt. 5220.1400. Late fees will be assessed
if completed application forms are not received in our office 60 days prior to
your expiration date.”[3]
16.
Ms. Trunnell
renewed her QRC-Intern registration annually by completing the appropriate DOLI
forms (R-25), by
completing her required 20 continuing education hours, and by paying the
appropriate fees.
17.
Prior to DOLl
rules’ amendments, effective on or about June 7, 2005, the qualifying criteria
to become a QRC were as follows:
Subpart 1.
Requirement. To become registered as a qualified rehabilitation consultant, the
certification, education, and internship requirements of subparts 2 to 5 must
be met.
Subpart 2.
Certification and education. A qualified rehabilitation consultant shall
possess at least one of the following credentials:
A. a baccalaureate degree, together with
certification by the Board of Rehabilitation Certification as a certified
rehabilitation counselor or a certified insurance rehabilitation specialist;
B. a baccalaureate degree together with
certification by the Association of Rehabilitation Nurses as a certified
rehabilitation registered nurse; or
C. a baccalaureate degree together with
certification by the American Occupational Therapy Certification Board as a
registered occupational therapist. Certification by the American Occupational
Therapy Certification Board shall have been held for five years prior to
application.[4]
18.
DOLI rules also
required that a QRC intern work at least one year full-time as an intern in the
rehabilitation of injured workers under Minn. Stat. § 176.102.
19.
The CDMS exam is
given twice annually, in late April and late October. In order to sit for the
April exam, an applicant’s application had to be postmarked by the previous
November 15. In order to sit for the
October exam, an applicant’s application had to be postmarked by the previous
May 15.[5]
According to the CDMS Certification Guide, Section 3: Criteria for Eligibility,
all education and employment experience requirements had to be fully satisfied
by November 15 for the spring cycle (April exam) or by May 15 for the fall
cycle (October exam).
20.
The CDMS examination
“is based on a body of knowledge which encompasses laws, public regulations,
and the delivery of disability management services as practiced within the
21.
Ms. Trunnell
felt that her education and experience best fit CDMS Category 2, which required
a current license as a Registered Nurse. The required employment experience to
sit for the exam consisted of 24 months of acceptable full-time employment (or
its equivalent) providing direct disability management services to individuals
with disabilities receiving benefits from a disability compensation system,
with 12 of the 24 months spent under the supervision of a CDMS or a CRC
(Certified Rehabilitation Counselor).
22.
Because Ms.
Trunnell did not receive her QRC intern status until July 17, 2002, she could
not complete her 24 months of required full-time employment experience until
July 17, 2004. Because she missed the May 15, 2004 cut-off date for the October
2004 exam, the earliest CDMS exam Ms. Trunnell could take was April 2005. The
April 2005 exam required completion of all education and employment experience
by November 15, 2004.
23.
Ms. Trunnell
took the April 2005 exam. In late June 2005, she received her results. She did
not pass. Ms. Trunnell immediately applied to retake the exam in October 2005.[7]
24.
In a June 27,
2005 (mistakenly dated July 27) letter to Ms. Gehrman, Ms. Byrne wrote,
“Unfortunately [Lynette Trunnell] did not pass her CDMS examination which was
taken in spring 2005. Kindly, I am asking for an extension of her internship.
She is scheduled to retake the examination in October 2005. She has
demonstrated competency with working workers’ compensation files. She has not
had any complaints. She has met all the other eligibility requirements.” Ms.
Byrne attached Ms. Trunnell’s CDMS examination results.
25.
On June 29,
2005, DOLl served and filed an Order denying renewal of Ms. Trunnell’s QRC internship.
The Order stated Minn. Rules Pt. 5220.1400, subp. 4 states “Failure to obtain
certification within three years will result in a decision and order denying
registration renewal.”
26.
Concentra and
Ms. Trunnell timely filed a notice of appeal.
27.
During pendency
of the appeal, Ms. Trunnell is permitted to continue her work as a QRC intern.
28.
Ms. Trunnell
retook the CDMS examination in October 2005. She did not pass but, with the
support of her husband, two children and Concentra, she applied to take the April
2006 exam.[8]
29.
RNs who are
attracted to QRC positions tend to be mid-career and have families. They desire
a change from the hospital, acuity level setting and prefer more flexible
scheduling. Many prefer developing longer-term working relationships with their
patients/clients than they can obtain in a hospital setting.[9]
30.
Ms. Trunnell
believes that it would impose a hardship on all parties, including injured
employees, co-workers and Concentra if she ceased working as a QRC intern
before she receives her test results in late June 2006 from the April 2006
exam.
31.
The QRC is a
neutral, objective party and has knowledge of medical factors, community
resources, local labor markets and
32.
In Minnesota, a
QRC is a person who is professionally trained and experienced and who is
registered by the commissioner to provide a rehabilitation consultation and to
develop and implement an appropriate plan of rehabilitation services for an
employee entitled to rehabilitation benefits under Minn. Stat. § 176.102. and
33.
QRCs work with
catastrophic injuries, including head injuries, burns, amputation and crush
injuries, as well as neurological injuries, back and neck injuries and
orthopedic disorders.
34.
Ms. Trunnell
receives great satisfaction from her QRC work. According to Ms. Trunnell, she
wants to be a QRC precisely because the work brings together her employment
experience, education, volunteer work and family life in a way that is
challenging and rewarding.[11]
35.
Upon becoming a
QRC Intern, Ms. Trunnell became familiar with the rules and had a goal of
attaining certification with the Spring 2005 exam, receiving results before
July 1, 2005.
36.
Ms. Trunnell
never understood that, if she failed the CDMS examination or otherwise failed
to obtain certification before July 1, 2005, she could no longer be a QRC Intern. Her understanding
was that registration “might not” be renewed. She never knew that registration
renewal was automatically denied if not obtained within three years. Nothing
she read in the rules said she “must” obtain her registration in three years or
registration would not be renewed.
37.
On May 17, 2005,
Ms. Gehrman sent Ms. Trunnell a notice which contained the following:
ALSO, OUR LETTER
APPROVING RENEWAL OF REGISTRATION LAST YEAR STATED “YOU MUST OBTAIN
CERTIFICATION BY YOUR NEXT EXPIRATION DATE OR REGISTRATION MAY NOT BE RENEWED.
CALL IF YOU HAVE ANY QUESTIONS.” PLEASE SEND DOCUMENTATION THAT YOU HAVE
OBTAINED CERTIFICATION PRIOR TO YOUR EXPIRATION DATE OR OUR OFFICE MAY NOT
APPROVE RENEWAL OF REGISTRATION ON JULY 1, 2005.[12] According
to Ms. Byrne, Ms. Trunnell works in field case management where non-QRC/administrative
positions are few and do not pay at the same rate as Ms. Trunnell is currently
earning.[13]
38.
CDMS
dramatically revised its education and employment requirements to sit for the April
2006 exam and revised the exam as well. Employment experience in all categories
was reduced to 18 months, with all employment experience satisfied by January 1
for the April exam or by July 1 for the October exam. The CDMS Certification
Guide was revised as of June 2005 and then was further revised in October 2005,
with revisions to take effect with the April 2006 exam.[14]
39.
The number of
persons sitting for the CDMS nationally is quite small. According to CDMS:
|
New applications processed: |
October 2004 |
71 |
|
|
April 2005 |
52 |
|
Percentage of new applications |
October 2004 |
34 |
|
found ineligible for certification: |
April 2005 |
27 |
|
Percentage of candidates who |
October 2004 |
74.0 |
|
passed the exam in each cycle: |
April 2005 |
74.5 |
|
|
|
|
40.
Prior to June 7,
2005,
If an individual
meets the requirements of subpart 2, item A or B, except for obtaining
certification, that individual may be registered as a qualified rehabilitation
intern by documenting how the certification will be obtained within three years
from the date of registration.
41.
Subsequent to
amendment of the rules on or about June 7, 2005, the rules now provide:
A qualified rehabilitation consultant intern
must obtain certification by one of the entities specified in subpart 2 within
three years of approval of registration as an intern by the commissioner.
Failure to obtain certification within three years will result in a decision
and order denying registration renewal.[15]
42.
DOLl denied QRC
Intern renewal registration to other QRC Interns who had not obtained the
certification required by Minn. R. 5220.1400, subp. 4.
CONCLUSIONS
OF LAW
1.
The
Administrative Law Judge and the Rehabilitation Review Panel have jurisdiction
over this matter pursuant to Minn. Stat. §§ 14.50 and 176.102, subd. 3
(1992). The panel has complied with all
substantive and procedural requirements.
2.
The statutes and
rules governing QRC interns require that interns become certified Qualified
Rehabilitation Consultants within three years of application.[16]
3.
The Petitioner
has not demonstrated that the Department retroactively and unconstitutionally
applied a new rule to Petitioner.
4.
The Petitioner
has not demonstrated that the savings clause of Minn. R. 5220.1400, subp. 2
(effective June 7, 2005) is applicable. Petitioner
does not meet the requirements of the rule.
5.
The Petitioner
has not demonstrated that promissory estoppel should be applied against the
Department.
Based upon the foregoing Conclusions of Law, and for the reasons set forth in the attached Memorandum, the Administrative Law Judge makes the following:
RECOMMENDATION
IT IS RECOMMENDED that the Rehabilitation Review Panel affirm the denial of Lynette Trunnell’s Qualified Rehabilitation Consultant intern registration renewal.
Dated this 9th day of May 2006.
|
/s/ |
|
RICHARD C. LUIS |
|
Administrative Law Judge |
Submitted
on Stipulated Facts
NOTICE
Notice
is hereby given that, pursuant to Minn. Stat. § 14.61 the final decision of the
Rehabilitation Review Panel shall not be made until this Report has been made
available to the parties to the proceeding for at least ten days, and an
opportunity has been afforded to each party adversely affected to file
exceptions and present argument to the Panel. Exceptions to this Report, if
any, shall be filed with Joseph Sweere, Chair, Rehabilitation Review Panel,
MEMORANDUM
Summary Disposition Standard
Summary disposition is the administrative equivalent of summary judgment. Summary disposition is appropriate where there is no genuine issue as to any material fact and one party is entitled to judgment as a matter of law.[17] The Office of Administrative Hearings has generally followed the summary judgment standards developed in judicial courts in considering motions for summary disposition regarding contested case matters.[18] A genuine issue is one that is not sham or frivolous. A material fact is a fact whose resolution will affect the result or outcome of the case.[19]
The moving party has the initial burden of showing the absence of a genuine issue concerning any material fact. To successfully resist a motion for summary judgment, the nonmoving party must show that there are facts in dispute that have a bearing on the outcome of the case.[20] When considering a motion for summary judgment, the Court must view the facts in the light most favorable to the non-moving party.[21] All doubts and factual inferences must be resolved against the moving party.[22] If reasonable minds could differ as to the import of the evidence, judgment as a matter of law should not be granted.[23] Summary judgment should only be granted in those instances where there is no dispute of fact and where there exists only one conclusion.[24] In this matter, there are no disputed facts at issue. The parties have entered into a joint Stipulation of Facts and both have moved for summary disposition.
1. QRC Rules Did Not Create a Contract Between the State and Ms. Trunnell.
Ms. Trunnell
contends that the QRC rules in existence when she became a qualified
rehabilitation consultant intern created a contract between her and the State. The
(N)o statute can be reasonably interpreted as an explicit or implicit legislative promise… Absent such a promise, appellants' claim that (a statutory amendment) unconstitutionally impaired a contract …must fail. Absent some clear indication that the legislature intends to bind itself contractually, the presumption is that a law is not intended to create private contractual or vested rights but merely declares a policy to be pursued until the legislature shall ordain otherwise. [27]
As the
The QRC rules do not create a property interest for interns. “[T]o have a property interest in something, an individual must not have simply a unilateral expectation or an abstract need or desire for it; rather, the individual must have a legitimate claim of entitlement to it.”[30] A person who is licensed to engage in a business, trade or occupation subject to legislative control and regulation does not acquire a vested right to continue; all of a citizen's rights and liberties are held in subordination to the legislature's reasonable regulations and restrictions.[31] Ms. Trunnell undoubtedly had a unilateral expectation that she would become a qualified rehabilitation consultant. This does not, however, create a property interest. Ms. Trunnell had no legitimate expectation that the Department rules would continue without change after 2002. For these reasons, Ms. Trunnell’s argument that the 2005 rules change unconstitutionally impaired a contractual interest must be rejected.
2. The Savings Clause in the Rules is
inapplicable because Ms. Trunnell is not eligible.
Next, Ms. Trunnell argues that
the “savings clause” in the rule entitles her to QRC-Intern registration. The rule provides in part:
A qualified
rehabilitation consultant or qualified rehabilitation consultant intern
registered with the department before July 1, 2005, may either continue to meet
the certification requirements in effect at the time of initial registration or
meet the certification requirements in items A and B.[32]
The certification requirements
for qualified rehabilitation consultant interns in effect at the time of Ms.
Trunnell’s initial registration in 2002 read in part as follows:
Subp. 3 Qualified rehabilitation consultant intern.
An individual who meets
the requirements of subpart 2, item A, B, or C, may be registered as a
qualified rehabilitation consultant intern. If
an individual meets the requirements of subpart 2, item A or B, except for obtaining
certification, that individual may be registered as a qualified rehabilitation
consultant intern by documenting how the certification will be obtained within
three years from the date of registration. A qualified rehabilitation
consultant intern must complete an introductory training session sponsored by
the department within six months of approval of registration. A qualified
rehabilitation consultant intern shall not be a solo practitioner.[33]
Items A and B formerly read as follows:
Subp. 2. Certification and education. A
qualified rehabilitation consultant shall possess at least one of the following
credentials:
A. a baccalaureate degree, together with
certification by the Board of Rehabilitation Certification as a certified
rehabilitation counselor or a certified insurance rehabilitation specialist; or
B. a baccalaureate degree together with
certification by the Association of Rehabilitation Nurses as a certified
rehabilitation registered nurse.[34]
The version of the
“savings clause” in effect when Ms. Trunnell registered required either: (1) a
baccalaureate degree and certification as a rehabilitation counselor or
certification as an insurance rehabilitation specialist, or (2) a baccalaureate
degree and certification as a registered rehabilitation nurse. While the stipulated facts indicate that Ms.
Trunnell has a baccalaureate degree, there is no indication that she is certified
as a rehabilitation counselor, insurance rehabilitation specialist, or
registered rehabilitation nurse.[35]
For these reasons, Ms. Trunnell is not
eligible for the savings clause.
3. The
Department is not barred by Promissory Estoppel
Finally, Ms. Trunnell argues that the Department is
estopped from denying her QRC-Intern registration renewal because the rule in
effect when she became a registered intern did not require certification within
three years after she first registered.
The elements of a promissory estoppel claim are: (1) a promise has been made; (2) the promisor should have reasonably expected the promise to induce action by the promisee; (3) the promisee does in fact act; and (4) justice requires enforcement of the promise.[36]
The Minnesota Supreme Court has cited the restatement of contracts in defining the doctrine:
A promise which the promisor should reasonably expect to induce action or forbearance on the part of the promisee . . . and which does induce such action or forbearance is binding if injustice can be avoided only by enforcement of the promise.[37]
The Christensen court observed that the promissory estoppel, like equitable estoppel, might be applied against the state to the extent that justice requires. In examining Christensen's right to a pension benefit, the court observed that:
In applying promissory estoppel, two factors must be kept in mind: (1) What had been promised by the state? and (2) To what degree and what aspects of the promise has there been reasonable reliance on the part of the employee? Not every promise and all its implications is necessarily enforceable under promissory estoppel. Estoppel applies only to avoid injustice.[38]
In the case of Brown vs. Minnesota Department of Public Welfare, the Supreme Court set out the requirements for equitable estoppel of government outside of the pension benefit area. The requirements are more detailed than those stated in Christensen. The Court held that the party asserting estoppel must show fault or wrongful conduct on the part of the agency, reasonable reliance on the representations made, harm to the party if estoppel is not allowed, and that the equities of the case outweigh the public interest.[39]
Ms. Trunnell does not identify any faulty or wrongful statement by the Department. The record does not contain any evidence of affirmative misconduct by the Department. Instead, Ms. Trunnell argues the doctrine of equitable estoppel should be applied because the Department breached a duty to disclose information about the changing 3-year limitation. Any claim of equitable estoppel against the government must include proof that the government committed affirmative misconduct.[40] Ms. Trunnell cites no authority supporting the proposition that a breach of a duty to disclose is tantamount to affirmative misconduct.
Furthermore, even if the law permitted equitable estoppel based on a failure to disclose, this record does not support a claim that the Department breached a duty to disclose. The Department told Ms. Trunnell that her internship “will be completed on June 30, 2005 if you obtain the certification required by Minn. Rules pt. 5220.1400.”[41] On June 3, 2004, the Department informed Ms. Trunnell that “you must obtain certification by your next expiration date (June 30, 2005) or registration may not be renewed. Call if you have questions.” There is no evidence that Ms. Trunnell called the Department in response to the June 3, 2004 letter.
Finally, Ms. Trunnell had constructive notice that the Department proposed to amend Minn. R. 5220.1400, subpart 4 when the Department published its proposed rule amendments on December 20, 2004. The Department then published notice of its final adoption of the amended rule in the State Register on May 31, 2005.[42] The amended rule stated in part:
A qualified
rehabilitation consultant intern must obtain certification by one of the
entities specified in subpart 2 within three years of approval of registration
as an intern by the commissioner. Failure to obtain certification within three
years will result in a decision and order denying registration renewal.[43]
Governmental agencies frequently adopt rules that significantly affect citizens of the state. The legislature has adopted extensive procedures to ensure that citizens have an opportunity to become informed about and comment on any proposed rule. The Department followed the prescribed process. This provided Ms. Trunnell with constructive notice of the rule change.[44] For this reason, Ms. Trunnell cannot reasonably rely upon the prior text of duly amended rule.
The record demonstrates that the Department repeatedly notified Ms. Trunnell that she needed to obtain certification within a 3-year period. The Department appropriately published its proposed change in the QRC rules in December 2004. Promissory estoppel, at a minimum, requires some evidence of the transmission of inaccurate information.[45] There is no evidence of specific misrepresentation by the Department. Accordingly, there is no basis for promissory estoppel.
R.C.L.
[1] Findings 1 – 44 are the stipulated facts.
[2] Aff. of Annette Byrne.
[3]
[4] Minn. R. 5220.1400, subp. 2 (2002).
[5] See 2002 CDMS Certification Guide.
[6] 2002 CDMS Certification Guide, § 1: The Certification Program.
[7] Affidavit of A. Byrne.
[8] Affidavit of Lynette Trunnell.
[9] Affidavit of A. Byrne.
[10]
[11] Affidavit of L.Trunnell.
[12] Uppercase in original.
[13] Affidavit of A. Byrne.
[14] See CDMS Guides.
[15]
[16]
[17]
Sauter v. Sauter, 70 N.W.2d 351, 353 (
[18]
See,
[19]
[20]
Thiele v. Stich, 425 N.W.2d 580, 583 (
[21]
Ostendorf v. Kenyon, 347 N.W.2d 834 (
[22]
See, e.g., Thompson v.
[23]
[24]
[25]
The United States Constitution provides: "No State shall . . . pass any .
. . Law impairing the Obligation of Contracts."
[26]
[27]
[28]
[29]
[30] Bird v. State, Dep't of Pub. Safety, 375 N.W.2d 36, 42 (Minn. App. 1985), quoting Board of Regents v. Roth, 408 U.S. 564, 578 (1972).
[32] Minn. R. 5220.1400, subp. 2. (as amended May 31, 2005).
[33] Minn. R. 5220.1400, subp. 2. (2001). Emphasis added.
[34]
[35] Stipulated Finding No. 5. Ms. Trunnell argues that because the saving clause applies to interns who by definition are not certified, the reference to certification should be read to mean current interns in the process of obtaining certification. This is an incorrect reading of the former rule. The former rule recognized the distinction between qualified rehabilitation consultants and three other independently certified or registered professions; certified rehabilitation counselors, certified insurance rehabilitation specialist and rehabilitation registered nurse. The phrase “except for obtaining certification” refers to certification as a qualified rehabilitation consultant and not to certification as a rehabilitation counselor, insurance rehabilitation specialist or rehabilitation registered nurse.
[37]
Christensen v.
[38] Christensen, 331 N.W.2d at 749.
[39] Brown v.
Minnesota Department of Public Welfare, 368 N.W.2d 906, 910 (
[40]
[41] Stipulated Finding No. 15.
[42] 29 SR 1480 (May 31, 2005).
[43] Proposed rule 29 SR 685, 692 (December 20, 2004); Minn. R. 5220.1400, subp. 4 (effective June 7, 2005).
[44] Ms. Trunnell cites an unpublished Court of Appeals opinion, Schultz v. Minnesota Board of Psychology, 1999 WL 1101219, 1999 Minn. App. LEXIS 1276 (November 30, 1999) in support of her estoppel arguments. In that case, the Board knew the rules were ambiguous and failed to rectify them. There is no evidence that the Department knew its QRC rules were ambiguous.
[45] Brown, supra at 911 – 912.